{"product_id":"drinkwell-pagoda-ceramic-water-fountain-for-dogs-cats","title":"Drinkwell Pagoda Ceramic Pet Water Fountain","description":"\u003ch2\u003e\u003ca href=\"\/products\/drinkwell-pagoda-ceramic-water-fountain-for-dogs-cats\" title=\"Drinkwell pagoda ceramic water fountain for dogs \u0026amp; cats\" aria-label=\"Drinkwell pagoda ceramic water fountain for dogs \u0026amp; cats\"\u003eDrinkwell Pagoda Ceramic Water Fountain\u003c\/a\u003e\u003c\/h2\u003e\n\u003cdiv\u003e\n\u003csection class=\"styles_infoGroupSection__ArCb9\"\u003e\n\u003cp\u003eBring fresh, running springs home to your pet with the Drinkwell Pagoda Pet Fountain. This unique water bowl fountain provides your furry friend 70 oz. of fresh, filtered water to drink to their hearts' desire. The low-voltage, submersible pump constantly circulates the water, keeping the water clean while an added foam filter helps protect the pump from pet hair and other debris. This fountain encourages your pet's hydration by making the water more appealing to them—just like stopping by a fresh river in the wild. Best of all, the soothing flow of water is extremely quiet, making it easily approachable, and non-disruptive. So, sit back and go with the flow. The Pagoda Fountain is available in 4 colors: Porcelain White, Stoneware Red, Taupe or Himalayan Blue.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003csection class=\"styles_infoGroupSection__ArCb9\"\u003e\u003c\/section\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWhat are the Benefits of the Drinkwell Pagoda Ceramic Fountain?\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEncourages Hydration\u003c\/strong\u003e: Moving water attracts pets, promoting better hydration and discouraging bacteria growth.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDual Drinking Levels\u003c\/strong\u003e: Upper and lower dishes provide multiple drinking options, making it accessible for senior pets.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCarbon \u0026amp; Foam Filters\u003c\/strong\u003e: Carbon filter removes bad tastes and odors, while the foam filter captures pet hair and debris.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCeramic Design\u003c\/strong\u003e: Made from durable, hygienic ceramic that resists bacteria and looks beautiful in any setting.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eQuiet Operation\u003c\/strong\u003e: The low-voltage pump ensures a quiet, non-disruptive flow, making it easily approachable.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eProduct Specifications\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eBreed Size : \u003c\/strong\u003eSmall Breeds, Medium Breeds\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLifestage :\u003c\/strong\u003e ‎All Lifestages, Adult\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaterial :\u003c\/strong\u003e ‎Ceramic\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eDirections for Use\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eFor best performance, the fountain pump needs to be cleaned every two weeks. When cleaning the pump, we recommend cleaning the fountain and changing the filter as well. Replace the foam filter every 1 - 2 months. Multi-pet households may need to be cleaned more frequently. The ceramic bowl and tower are top-shelf dishwasher safe. Hand wash all other fountain parts.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePump Cleaning Instructions\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eUse your nail or a tool with a small edge to remove the face plate on the end opposite the cord. Please note: the Outdoor Dog Fountain pump face plate slides out.\u003c\/li\u003e\n\u003cli\u003ePull up on the small lip to remove the teardrop-shaped stator.\u003c\/li\u003e\n\u003cli\u003eRemove the impeller by pulling up from underneath it with your finger.\u003c\/li\u003e\n\u003cli\u003eClean all parts of the pump using soap and warm water with a small brush, such as a toothbrush. Completely rinse the pump, then reassemble.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eIf hard water is an issue where you live, you may see white mineral deposits inside the housing and inside the pump. These mineral deposits may eventually prevent the impeller from turning properly. To avoid having to replace the pump:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eClean the pump more frequently\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eClean with regular white vinegar and let the vinegar soak for several minutes\u003c\/li\u003e\n\u003cli\u003edown inside the pump’s cavity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUse bottled water\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTroubleshooting\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eThe pump is not working or the water is not flowing as much as it used to.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNever let the water in the bowl get below the minimum fill level. This can cause the pump to overheat and stop functioning. When refilling the bowl, make sure to add water before turning the fountain on.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eLack of regular cleaning may result in the pump becoming clogged with pet hair and food debris. The pump must be cleaned every 2 weeks to ensure proper function.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFill the fountain with water up to the max fill line.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEnsure that the fountain is cleaned on a regular basis.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eThe fountain is too loud.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA low humming noise is normal, but it should not be loud. Check the water level. If water level is too low then the pump will have to work harder causing it to be louder than normal.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUnplug the fountain for 15 seconds. If the noise stops when plugged back in, it’s possible that some debris is caught on the impeller. Remove the pump and clean the impeller. Try rubbing a small amount of vegetable oil onto the magnetic pin with a Q-tip to lubricate the impeller.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eThere are black particles in the bowl.\u003c\/strong\u003e This is loose granulated carbon dust from the filter and is completely harmless for your pet to drink. Rinse the filter in cold water before placing it in the fountain to prevent this.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe fountain feels slimy.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf you have multiple pets or dogs use the fountain, the slimy feeling may be caused by your pet’s saliva. Change the water and clean your fountain more frequently to prevent this.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMake sure the fountain parts are rinsed thoroughly after cleaning the fountain. Soap residue may cause the sliminess.\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eThe adapter is warm to the touch.\u003c\/strong\u003e Unplug the fountain and plug it into a surge protector.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe fountain is leaking.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eMake sure the rubber cap is inserted correctly into the raised post. This rubber seal secures the electrical power cord to the inside of the bowl and prevents leaking.\u003cbr\u003eSometimes water around the fountain is caused by pets drinking. Some pets are prone to spilling. Watch your pet when he drinks to see if this is the cause. If it is, you can purchase a fountain mat or other water-resistant mat to place under the fountain.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe fountain seems dirty even after cleaning.\u003c\/strong\u003e If there is a white chalky substance in the fountain, your fountain may have a mineral deposit build-up from hard water. To remove these deposits, clean the fountain parts with an 80% water, 20% vinegar solution. Rinse all parts thoroughly afterwards. Use filtered or purified water instead of hard tap water to prevent this.\u003c\/p\u003e\n\u003ch3\u003eDisclaimers\u003c\/h3\u003e\n\u003cp\u003eCapacity is calculated by total volume. When using container, choose a capacity greater than what you need to prevent overfilling and spills.\u003c\/p\u003e\n\u003ch3\u003eSizes\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCapacity\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eOverall Length\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eOverall Width\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eOverall Height\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e70-CUP\u003c\/td\u003e\n\u003ctd\u003e12.3 inches\u003c\/td\u003e\n\u003ctd\u003e8.4 inches\u003c\/td\u003e\n\u003ctd\u003e10.6 inches\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003ch4\u003e\u003cstrong\u003eShipping Policy\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp\u003eWe offer multiple shipping options, with most orders shipping within 1-2 business days. Delivery times vary based on location and shipping method. For full details, view our \u003ca href=\"#\" rel=\"noopener\" data-mce-href=\"#\"\u003e\u003cspan\u003eShipping\u003c\/span\u003e\u003cspan\u003e Policy\u003c\/span\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003ch4\u003e\u003cstrong\u003eReturn Policy\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp\u003eIf you’re not satisfied with your purchase, we accept returns on unopened, unused items within 30 days. Visit our \u003ca href=\"#\" rel=\"noopener\" data-mce-href=\"#\"\u003e\u003cspan\u003eReturn\u003c\/span\u003e\u003cspan\u003e Policy\u003c\/span\u003e\u003c\/a\u003e for details.\u003c\/p\u003e\n\u003ch2\u003eFAQs About Drinkwell Pagoda Ceramic Water Fountain for Dogs \u0026amp; Cats\u003c\/h2\u003e\n\u003ch3\u003eHow do I clean the fountain?\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnplug and Disassemble:\u003c\/strong\u003e Remove the water, unplug, and take apart the fountain.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDishwasher-Safe Parts:\u003c\/strong\u003e Most parts are dishwasher-safe, except for the motor and cord. Use the top rack or hand-wash with a sponge and dish soap. For Avalon or Pagoda fountains, the filter housing is hand-wash only.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eClean the Motor:\u003c\/strong\u003e Remove the motor, lift the impeller, and clean with soapy water to remove debris.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRinse All Parts:\u003c\/strong\u003e Rinse thoroughly before reassembling.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReassemble and Refill:\u003c\/strong\u003e Reassemble, replace the filter, fill with water, and plug in.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003eHow can I make the filters last longer?\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eClean the fountain monthly or as needed.\u003c\/li\u003e\n\u003cli\u003eReplace the water with fresh water between cleanings.\u003c\/li\u003e\n\u003cli\u003eIf using a foam pre-filter, clean it between fountain cleanings.\u003c\/li\u003e\n\u003cli\u003eUse filtered or purified water to refill.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e Avoid using soap on the filter, as it may damage the filter’s structure.\u003c\/p\u003e\n\u003ch3\u003eDo I need to use a filter with the fountain?\u003c\/h3\u003e\n\u003cp\u003eA filter is not required but is highly recommended. It removes bad tastes, odors, hair, and small particles, keeping the water clean and fresh. Even with pre-filtered water, the filter continuously cleans and protects the pump from debris.\u003c\/p\u003e\n\u003ch3\u003eHow do I get my pets to drink from the fountain?\u003c\/h3\u003e\n\u003cp\u003eSome pets, especially cats, may need time to adjust. Try the following:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eStart Without Power:\u003c\/strong\u003e Set up the fountain without plugging it in to let them explore without noise.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGradual Introduction:\u003c\/strong\u003e Run the fountain for short periods until they get used to it, adjusting the flow if possible.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRemove Other Water Sources:\u003c\/strong\u003e Once they’re comfortable, remove alternate water sources.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdd Flavor:\u003c\/strong\u003e If needed, remove the filter and add tuna juice or bouillon to attract them. Once adjusted, switch back to filtered water.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eHow do the filters work?\u003c\/h3\u003e\n\u003cp\u003eThe activated carbon filter removes bad tastes and odors, while catching large particles and debris. It does not purify water but maintains freshness. Replace the filter every 2-4 weeks, depending on use.\u003c\/p\u003e\n\u003ch3\u003eHow often should I change the filter?\u003c\/h3\u003e\n\u003cp\u003eChange the activated carbon filter every 2-4 weeks based on the number of pets using the fountain. If you notice debris, a slimy feel, or reduced water flow, clean or replace the filter more frequently.\u003c\/p\u003e\n\u003ch3\u003eWhat are the filters made of?\u003c\/h3\u003e\n\u003cp\u003eThe filters contain organic activated carbon from coconut shells, similar to fish tank filters, and are safe for pets.\u003c\/p\u003e\n\u003ch3\u003eWhat’s the difference between regular and premium filters?\u003c\/h3\u003e\n\u003cp\u003ePremium filters have six small pouches that distribute the carbon evenly, while regular filters have two pouches. This design improves filtration quality.\u003c\/p\u003e\n\u003ch3\u003eWhy do I need to change the filters?\u003c\/h3\u003e\n\u003cp\u003eOver time, debris clogs the outer layer of the filter, and the activated carbon loses its ability to bind impurities, reducing effectiveness. Changing filters keeps water fresh and clean.\u003c\/p\u003e\n\u003ch3\u003eIs the plastic in your fountains BPA-free?\u003c\/h3\u003e\n\u003cp\u003eYes, all plastic parts, including cords, pumps, and filter housing, are BPA-free to ensure safe hydration for your pets.\u003c\/p\u003e\n\u003cp\u003eFor more great products and pet care tips, visit our \u003ca href=\"\/\" rel=\"noopener\" data-mce-href=\"https:\/\/hardypaw.com\" target=\"_new\" title=\"Pet store - best pet food, pet supplies \u0026amp; products - hardy paw\" aria-label=\"Pet store - best pet food, pet supplies \u0026amp; products - hardy paw\"\u003e\u003cspan\u003ehome\u003c\/span\u003e\u003cspan\u003e page\u003c\/span\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003c!----\u003e\u003c\/p\u003e","brand":"Drinkwell","offers":[{"title":"White","offer_id":49371284766947,"sku":"PWW00-13907","price":122.99,"currency_code":"USD","in_stock":true},{"title":"Blue","offer_id":49371284799715,"sku":"PWW00-14898","price":116.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0772\/8696\/5475\/files\/drinkwell-pagoda-ceramic-pet-water-fountain-white-fountains-478.jpg?v=1783373035","url":"https:\/\/thediscountpets.com\/products\/drinkwell-pagoda-ceramic-water-fountain-for-dogs-cats","provider":"Discount Pets","version":"1.0","type":"link"}